FREQUENTLY ASKED QUESTIONS
Your Questions, Answered!
Have a question? You might find the answer in our Frequently Asked Questions section below!
Products & Craftsmanship
Suti India Sarees celebrates India's rich textile heritage through thoughtfully curated sarees crafted by skilled artisans. Our collection features hand block prints, traditional weaving techniques, natural fabrics, and timeless designs that blend comfort with elegance.
Many of our sarees involve traditional handcrafted techniques such as hand block printing, hand weaving, and artisan finishing. Specific details about the craftsmanship are mentioned on each product page.
We make every effort to accurately represent our products. However, slight variations in color, print placement, and texture may occur due to photography, screen settings, and the handmade nature of our products.
Minor irregularities are a hallmark of handcrafted textiles and should not be considered defects. They reflect the uniqueness and authenticity of artisan-made products.
Product descriptions clearly mention whether a blouse piece is included. Please refer to the individual product details before purchasing.
Most sarees measure approximately 5.5 to 6.5 meters in length. Detailed measurements are provided on each product page.
Shipping & Delivery
Yes, we deliver to most locations across India through reliable courier partners.
Orders are generally dispatched within 7 working days. Delivery timelines may vary depending on your location and courier service availability.
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp, allowing you to monitor your shipment.
International shipping availability may vary. Please contact our customer support team for assistance with international orders.
About Suti India Sarees
We value traditional craftsmanship and strive to support artisan communities while promoting mindful and responsible fashion practices.
Orders are generally dispatched witaHandcrafted sarees preserve India's textile traditions, support artisan livelihoods, and offer unique character that machine-made products cannot replicate.hin 7 working days. Delivery timelines may vary depending on your location and courier service availability.
You can reach us through our Contact Us page, email, phone number, or WhatsApp support. Our team will be happy to assist you with any queries.
Yes, we welcome bulk purchases for weddings, corporate gifting, festive occasions, and special events. Please contact us for customized assistance.
Orders & Payments
Simply browse our collection, select your preferred saree, add it to your cart, and proceed to checkout by following the on-screen instructions.
We accept major credit cards, debit cards, UPI, net banking, wallets, and other secure payment methods available during checkout.
Cash on Delivery may be available for selected locations. Availability will be displayed during checkout.
Order modifications or cancellations can only be requested before the order is processed and dispatched. Please contact us as soon as possible for assistance.
Returns, Exchanges & Refunds
Returns are accepted only in accordance with our Return, Exchange, and Refund Policy. Please review the policy page for detailed eligibility criteria.
Eligible products may be exchanged subject to our exchange policy and product availability.
Please contact us within 48 hours of delivery and share clear photographs of the product and packaging. Our team will review the issue and provide a suitable resolution.
Approved refunds are typically processed within 7–10 business days after the returned product passes quality inspection.
Fabric Care
We recommend following the care instructions provided with each product. For hand block printed, natural dyed, or delicate fabrics, gentle hand washing or dry cleaning is often recommended.
Some handcrafted and naturally dyed fabrics may release excess dye during initial washes. This is normal and generally reduces after subsequent washes.
Machine washing is not recommended unless specifically mentioned in the product care instructions.
Store your saree in a cool, dry place away from direct sunlight. For long-term storage, fold it neatly and refold periodically to prevent permanent creases.
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