FREQUENTLY ASKED QUESTIONS

Your Questions, Answered!

Have a question? You might find the answer in our Frequently Asked Questions section below!

Products & Craftsmanship

What makes Suti India Sarees special?

Suti India Sarees celebrates India's rich textile heritage through thoughtfully curated sarees crafted by skilled artisans. Our collection features hand block prints, traditional weaving techniques, natural fabrics, and timeless designs that blend comfort with elegance.

Are your sarees handmade?

Many of our sarees involve traditional handcrafted techniques such as hand block printing, hand weaving, and artisan finishing. Specific details about the craftsmanship are mentioned on each product page.

Will the saree look exactly like the product image?

We make every effort to accurately represent our products. However, slight variations in color, print placement, and texture may occur due to photography, screen settings, and the handmade nature of our products.

Why are there slight irregularities in the print or weave?

Minor irregularities are a hallmark of handcrafted textiles and should not be considered defects. They reflect the uniqueness and authenticity of artisan-made products.

Is a blouse piece included with the saree?

Product descriptions clearly mention whether a blouse piece is included. Please refer to the individual product details before purchasing.

What is the length of the saree?

Most sarees measure approximately 5.5 to 6.5 meters in length. Detailed measurements are provided on each product page.

Shipping & Delivery

Do you ship across India?

Yes, we deliver to most locations across India through reliable courier partners.

How long does delivery take?

Orders are generally dispatched within 7 working days. Delivery timelines may vary depending on your location and courier service availability.

How can I track my order?

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp, allowing you to monitor your shipment.

Do you offer international shipping?

International shipping availability may vary. Please contact our customer support team for assistance with international orders.

About Suti India Sarees

Are your products sustainably made?

We value traditional craftsmanship and strive to support artisan communities while promoting mindful and responsible fashion practices.

Why should I choose handcrafted sarees?

Orders are generally dispatched witaHandcrafted sarees preserve India's textile traditions, support artisan livelihoods, and offer unique character that machine-made products cannot replicate.hin 7 working days. Delivery timelines may vary depending on your location and courier service availability.

How can I contact Suti India Sarees?

You can reach us through our Contact Us page, email, phone number, or WhatsApp support. Our team will be happy to assist you with any queries.

Do you accept bulk or gifting orders?

Yes, we welcome bulk purchases for weddings, corporate gifting, festive occasions, and special events. Please contact us for customized assistance.

Orders & Payments

How do I place an order?

Simply browse our collection, select your preferred saree, add it to your cart, and proceed to checkout by following the on-screen instructions.

What payment methods do you accept?

We accept major credit cards, debit cards, UPI, net banking, wallets, and other secure payment methods available during checkout.

Is Cash on Delivery (COD) available?

Cash on Delivery may be available for selected locations. Availability will be displayed during checkout.

Can I modify or cancel my order after placing it?

Order modifications or cancellations can only be requested before the order is processed and dispatched. Please contact us as soon as possible for assistance.

Returns, Exchanges & Refunds

Can I return my saree?

Returns are accepted only in accordance with our Return, Exchange, and Refund Policy. Please review the policy page for detailed eligibility criteria.

Can I exchange a product?

Eligible products may be exchanged subject to our exchange policy and product availability.

What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery and share clear photographs of the product and packaging. Our team will review the issue and provide a suitable resolution.

How long does it take to receive a refund?

Approved refunds are typically processed within 7–10 business days after the returned product passes quality inspection.

Fabric Care

How should I wash my saree?

We recommend following the care instructions provided with each product. For hand block printed, natural dyed, or delicate fabrics, gentle hand washing or dry cleaning is often recommended.

Will the color bleed during the first wash?

Some handcrafted and naturally dyed fabrics may release excess dye during initial washes. This is normal and generally reduces after subsequent washes.

Can I machine wash my saree?

Machine washing is not recommended unless specifically mentioned in the product care instructions.

How should I store my saree?

Store your saree in a cool, dry place away from direct sunlight. For long-term storage, fold it neatly and refold periodically to prevent permanent creases.